what's behind the problem? amber traffic light observe and prepare

Spending more time seeing the needs

It is difficult to communicate in a way that avoids:

- habits of blame, judgment, and demand

and that involves:

- making specific respectful requests that aim to meet the needs of all concerned.

The person who has brought together these ideas under the name Nonviolent Communication, is called Marshall Rosenberg:

"Resolution can be reached within 20 minutes from the point at which
both sides can say what the needs of the other person are
."

You might choose to listen to Marshall Rosenberg discussing Nonviolent Communication

 

When you are ready, lets move onto sorting it out between you green traffic light